311 Inquiry, Machine Learning, and Automated Citizen Support

What I have learned from my many teachers

Alexa — let’s talk about open data standards

GovTech Sales Lessons Learned, 1/n — Pricing

Transparency: You cannot unring the bell.

In one picture — Why governments need CMOs…

Public Sentiments Toward Public Service?

TEDx: The Hack of the Century: Cities

Why We Do the Work.

Reconciling the Old and the New — America at the crossroads

Making Presentations from Spreadsheets

You Wouldn’t Understand Because You’re Not Actually a Public Servant!

Thoughts on what’s next for government innovation

How a City Can Build a Startup Pipeline

Engines of Civic Entrepreneurship

7 Tactics for 21st Century Cities

The Trumpet Summons Us Again

Things I’d like this GovGeek to talk about differently in 2016

Keynote: Disruption as a Public Service

Putting Open Data to Work